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frequently asked questions

WHERE IS WHITEHORSE SELF STORAGE LOCATED?

Our property is located at 651 S 2nd Avenue in Phoenixville, Pennsylvania 19460. We’re on the north side of S 2nd Avenue, just off Pennsylvania Route 23.

HOW FAR ARE YOU FROM downtown Phoenixville, PENNSYLVANIA?

We’re less than 2 miles away, so you can reach our property after just a 3-minute drive from downtown Phoenixville. Our location is ideal to the surrounding neighborhoods of Norristown, Pottstown, Wayne, Schuylkill Township, Kimberton, Chester Springs, and Collegeville. With our proximity to Collegeville, Whitehorse Self Storage is the perfect choice for students and faculty at Ursinus College!

WHAT ARE YOUR OFFICE HOURS?

We’re open 8:30 a.m. to 5:00 p.m., from Monday to Friday. You can also reach us by phone or by filling out our contact form.

WHEN CAN I ACCESS MY RENTAL?

You can access your rental anytime you want! All units are available 24 hours a day, 7 days a week, 365 days a year.

what type of units are available?

We have two types of units: standard and temperature controlled.  Standard units are sometimes called drive-up units because they are accessed from the outside of the building through the big roll-up doors you can see. They are dry and convenient but they are also going to be the same climactic condition as the outside world. They'll be cold in the winter and hot in the summer, which may not be the best place to store good furniture, books, and other items affected by variations in heat and humidity.

Temperature controlled units are always on the inside of the building. The hallways are accessed through large passageway doors and the units all have roll-up doors. Temperature controlled units are cleaner than standard and offer your possessions an environment like the inside of your home. This type of unit is best for paper, fine furniture, and electronics. Carts are available to aid your moving inside the building.

All of our units feature steel construction and are dry and weatherproof. They are all ground level so there are no elevators to worry about.

AM I GETTING THE BEST PRICE?

Our pricing is very competitive with other self storage facilities in the area. We’ll meet any local competitive pricing and honor coupons from competitors. Plus, we always give a free lock!

WHAT KIND OF SECURITY DO YOU PROVIDE?

Our facility is surrounded by security fencing and has video surveillance. It is accessible through our security gate. We also make sure that the whole area is well lit at night and that your belongings are well kept inside our secure units.

HOW DO I GET STARTED?

You can read up on storage tips right here on our website, or you can check out our unit sizes and calculate the right space for you. In any case, you can contact our team by calling our office or filling out our online form. We’ll make sure your questions are answered right away!

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